10:41 PM
Admin
We‘ve spent our 25 years in the industry listening to our customers and working hard to give you more of what you want. Quite frankly, our reputation – and our entire business – is built on a commitment to customer service.
We are pleased to offer the best in customer service:
Much of our business comes from repeat customers. We also make a lot of custom signs for referrals. It Makes sense that we would do our very best to make our customers happy. Not to mention, we care about you. (Can you believe it!?)
Creating and buying a custom sign is a big deal, and we know that. We're here to help you as much as possible so that you're 100% satisfied with your custom sign. And as a smaller company doing big business, we have the resources to offer everyone that extra bit of support.
Not just more customer service but more convenience, too:
Of course, since we make custom signage for clients across the country, you may not be just around the corner. But you don't need to walk in our offices to receive over-the-top customer care.
We've created a three-pronged customer service structure so you can get in touch with us pretty much whenever you need to:
* Online Chat: Our custom signage specialists are ready and waiting to chat with you online from 9am to 9pm seven days a week. And we don't have a special room full of "customer service associates" waiting to give you stock answers to your questions. There's a good chance you'll speak to our customer service manager or our Head Sign Chef and owner.
* Quick-Response Email: You'll generally hear back within the hour. Yes, I said within the hour.
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